Help Us Serve You Better: Participate in Our Customer Satisfaction Survey

The Municipality of Chinhoyi is dedicated to enhancing the services we offer. Through August and September 2024, we are conducting a Customer Satisfaction Survey to guide our efforts. Your feedback—whether as a resident, business owner, stakeholder, or visitor—is crucial. It informs our strategic planning and helps shape the future of our community.

Survey Details

The survey covers various aspects of municipal services, including water supply, sewerage, waste management, public lighting, and more. It also seeks to understand your satisfaction with our customer service and overall responsiveness.

• Anonymity: Please note that the survey is completely anonymous, and all responses are confidential.
• Duration: It should take approximately 5-10 minutes to complete.

How to Participate

Participating in the survey is easy! Just click on the link below to take the survey:

https://forms.office.com/r/pb0xArLyV8

Your Voice, Our Blueprint for Improvement

We can't improve without your help. This is your opportunity to tell us what works, what doesn’t, and where you think we should focus our efforts moving forward. Let your voice be heard, and help us shape the future of Chinhoyi.